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Contact Us
Philip Dail (Owner)
- 919.247.8873
Contact for general information and sales.
Bradley Cummins (Owner
/ Webmaster)
Contact with any technical questions.
Michael Clayton (Webmaster)
Return and Exchange Policy
You can always expect high-quality customer
service from Damascus Road Productions.
If you are not completely satisfied with
your internet purchase, return it to the
address below via priority mail with the
original packing receipt within 30 days
from the purchase date. We will gladly
exchange your purchase or offer you a
refund. Shipping charges will not be refunded.
We cannont accept any items for exchange
or refund that are altered or damaged
in any manner, as determined by a Damascus
Road Productions representative.
To return a purchase to Damascus Road
Productions, please take the following
steps:
1. The item you wish to return in their
original form, without any alterations.
2. The packing receipt.
3. An explanation for the return and whether
or not you would like to exchange the
item for other merchandise or if you would
like a refund.
4. Ship your package to:
Damascus Road Productions
1416 Ewing Dr.
Garner, NC 27529
If you are returning an item for an exchange,
your replacement item will be shipped
to you by priority mail after we receive
your return ,provided the item is in stock.
If the item is out of stock, we will notify
you. If you are requesting a refund, your
credit card account will be credited with
24 hours of receiving the returned item(s).
For additional questions, please contact
us at info@damascusroadpro.com.
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